I have read all the reviews, I have agree with everyone. This company is the worst company I ever deal with last 30 years They hold the bill after sse pass to them , They want me pay direct debit, Which I can’t afford, I’m paying every month more then I’m using, they keep estimating the bill , When I give correct miter reading less then what they estimate, My bill went up , I ask to explain they put the phone down, They put more difficult then any company that I have been , Know they don’t allow any other company to take over , I never been stressed in my life with my bills I always have been paying my bills They keep saying they would like help, Instead helping me they keep adding on the bills Someone need to do about I don’t who to go,