Ordered a swing for my daughters birthday in April . States 7-14 days delivery so ordered 2 weeks before her birthday to ensure it would be here. 1 month later, still no swing. We had no contact informing them there would be a delay and when the swing eventually arrived, it was missing the top part which you attached the swing to... They had just sent the sides and the seat. We contacted them and after waiting for over an hour to get through, we were informed that we would receive the rest of the swing by the end of the week. Surprise surprise, nothing. Been on hold AGAIN for over an hour and claiming it'll be another week. Waste of time.