I was a bit disappointed with the result of my order. The price of the meter rate had more than doubled from the time I found that you sold what I wanted and ordered. Then there was a delay as you couldn't fill the complete order. Then the order was sent still not complete. I rang and was told you would send the item when it came in. Then I received an email saying you couldn't get that colour. I returned the email with other colour suggestions. I received another email with the available colours and an offer of a refund. I then sent an email giving the colour I would accept and also received one saying that the money would be refunded. I think someone jumped the gun, if its ok for you to make customers wait why cant you wait more than 2 days. Thanks Phil