20 year 'guarantee' is worthless. Within 2 years of owning an origin bi fold door, this week the locking mechanism on the door handle stopped working - no idea why. I have since discovered that the guarantee excludes repair and replacement of "all hardware, lock mechanism and brass work" which carries a 1 year guarantee. Having spoken to a repair man, I am expecting a bill upwards of £300-400 for parts and labour to fix the broken handle and lock. Not happy.?
9 years ago
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