The product is good (aluminium bifold door and windows), however, there are other problems. Firstly, Origin recommend installers who are not associated with a relevant trade organisation, so when we had problems there was no trade body to turn too to gain a unbiased resolution. This is not good when you're paying 10's of thousands of pounds for their product - Origin drop you like a hot coal and do NOT want to get involved. Secondly, having now been on the fourth remake of the same Origin door, Origin refused to engage with me as to why they were performing so poorly and again just kept passing me back to the installer, who in turn tells me it's Origins fault, but with no explanation. Very poor form.
With this in mind, I would not use Origin again or recommend them in the Kent area.
4 years ago
Origin Global has a
4.1
average rating
from
633
reviews
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