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SR
Pants are great, however watch-out for their cheating practices when charging your card. They placed a $324 authorization hold for the original total purchase. Then, because they shipped items separately, they ALSO charged my card the value of each individual shipment. So basically, they have now tied-up with authorizations & charges a total of $648 of my money, for the purchase of $324. And the run-around they gave me for my 40-minutes time, is that they are sorry for the inconvenience but not to worry because the original $324 will drop-off in 3-5 business days. My bank advised that if Nordstrom will call my bank, authorize them to remove the initial $324, my bank will do that immediately. but no, Nordstrom obviously doesn't give a S**t about their customers. Best part (yes there is more) they tell me I can try calling their Credit Team, at 800#, but "they would also provide you with the same information".
5 years ago
Nordstrom has a 1.6 average rating from 197 reviews

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Alice, Customer Support

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