Attention to detail, this business checked postcode I'd provided and called to make certain delivery address was right! Fast delivery to the other end of the UK. Strong packaging and contents plainly labelled. Explanatory leaflet enclosed for product usage. Leaflet enclosed outlining available products and emphasis on quality of products stocked and supplied. Very impressed by the firm's "mission" statement, written in plain language that clearly expressed the highest standards offered. This firm obviously meets and matches all of its aims and gave this customer confidence without overstatement.