So our daughter purchased us a joint membership before COVID 19 hit, due to the pandemic national trust sites closed, now only a very limited number have opened yet National trust are not interested in discussing the options of refunding or extending our membership other than a three month extension which was 6 months ago. They will not listen to reason and sticking to 3 months only. How can they get away with this? 6 months this has been going on and not looking like it’s getting any better yet still take my money. Now I know it’s a charity but I’m only asking to have what we paid for, not too much to ask I do t think.
4 years ago
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