terrible!!!! they got my name wrong, got me credit in that name and when reminded it needed changed ( because i had advised this at the start) it took nearly a full week of me chasing them multiple times per day. Having to chase information from them and then finally having to go to the underwriters myself and get the info needed. I spoke to so many people who gave me different, conflicting information every single time. Telling me i didnt need to supply certain information when i did. Cost me a fortune in extra car insurance due to their mistake and then got cheeky with me (Jerome) when i said i didnt have a great experience with him at the start and would rather speak to someone else. I could leave about a 15 page negative review here to be honest. We did get there in the end but mostly because i chased everything myself. For the value of commission paid to them ( just under £1100 ) i expected a better service than having to do it all myself.