I would like to give a review of my experience.I report my lost phone 3weeks ago,I can't remember the lady's name but she never come back to me....Last week i phone again and a guy named Bryan Watkins I speak to him he ask me questions and i didn't have all the info he ask me on me but he really go out of his way to assist me he even give me his email address that i can send all the info for him.im so happy with his service that is a true Customer care Assistant i got from him not even a week i got my new phone and im happy with it.I would like to thank you Bryan Watkins and always keep it up 100%.we need people like you Bryan Watkins to give service for us as customers.