This process was the longest and most frustrating we have ever had, James had took weeks to get a second application going after the Halifax one didn’t pull through which meant we had even further delays on your end. We contacted many times and found it difficult to get responses. There was a huge lack of communication. The second application to accord was not even communicated to us until we kept calling to find out what was happening. Then the third application for barclays had come through and it was for 5 years fixed when we specifically asked for 2 years fixed. We are still waiting for him to get back to us on what the penalty would be if we want to rent the property out after a few years. Still no response.