The quality of the product is shameful. This is the second purse I purchased, where the handle is ripping after only few months. This is WALMART quality. The first instance was couple of years ago, and I just let it go thinking it is a fluke and I wasn't going to make a fuss about. Unfortunately, I purchased another purse just six months ago and after it started looking the same way as the first bag, I decided to contact the company. After sending them pictures and proof of purchase, I was notified that I will have to ship the purse to them for inspection. They wanted to see if it can be repaired. By the way, I would have to pay for the cost of shipping! Why? It is their faulty product that needs to be repaired. The long story short: I WILL NEVER BUY MICHAEL KORS PRODUCTS AGAIN. That is not how good business is handled. Reputable companies stand behind their products; this company is not one of them.