Received a Michael Kors watch that I purchased for a gift. I opened up the package and found the front stone is missing. Called customer service to see if I can get one from another store since it was bought at a mk store. They would not let you return it, instead, they want me to ship it back and wait up to 30 days for a refund. I paid $480.00 for a crappy quality along with the worst customer service. They do not sell quality merchandise nor do they care once they have your money. I called my credit card company right away and sent the return info and pictures. Do not buy anything from Michael Kors