The designs are great but the quality is unfortunately poor. It is my second time purchasing an item with stitches issues. The first time, the decorative stitches of a palazzo pant simply came out and I simply paid to fix it without contacting the brand. This time however worse because I purchased a travel dress and within the first hour of wearing, stitches starting coming off leaving a visible whole and leaving me feeling embarrassed all day at work. When reaching out to the client service, they did not express any surprise or shock - as reading the comments I now can see that these issues are regularly happening on these products- and they told me that I could return the item and would receive 15% off to repurchase it on their website if it was still available. I received no apology or statement that it is not the quality they expect and hoped to provide. The offer to give me a 15% discount reinforced the total lack of accountability and quality insurance as this discount is anyway available for any new customer. Overall disappointing and the quality does not align with the branding and the price.