I am deeply disappointed by my experience with Made By Cooper. I ordered 200 coins for a children’s charity fundraising event which were not delivered in time. When I placed my order I was given an expected delivery date. It was only after this expected date had passed and I asked for an update was I told that they were working to a different deadline date - one that was never communicated to me and certainly not agreed as it was after the event date. Even though the original expected date was never guaranteed, I consider a delay of over a week, on a four week turnaround, to be an undue delay. Sadly, Made By Cooper failed to adhere to its own standard delivery window and have refused to take any responsibility for the delay. I incurred additional costs in finding an alternative prize at the last minute as a result of the delay.