Login
Start Free Trial Are you a business?? Click Here
Anonymous
Worst customer service I've ever experienced! After being told how great a Honda generator is by the staff, I bought the eu10i for over £800, this lasted just 15months. Whilst sent away with them to be fixed (which by the way took a month for them just to get back to me saying what's wrong.) I bought the Clarke generator for £300 so that I had a spare and something to use whilst waiting for my other to be repaired. The pull cord then broke exactly a month after purchase and they refused to refund or exchange until it had been sent away which would be a minimum of two weeks. I was then directed to customer service, then to another number and then to an email address to make my complaint and seek a solution. Absolutely disgusting service and it's so frustrating that they can get away with this!
7 years ago
Machine Mart has a 1.8 average rating from 249 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial