I ordered this product before and loved it. I then reordered two of the same item once it ran out and was incredibly disappointed. They came yellow and looked dirty, potentially mouldy. I contacted customer service and explained that BOTH were faulty... after months I got a replacement from a different batch sent after having to contact them again. I was told the first replacement got lost in the post which was fine. "Kyle" was very nice and helpful. However, I was only sent ONE to replace TWO faulty items and the "new" one is also yellow... AVOID AT ALL COSTS.