As we were abroad when placing order, we requested that it was not delivered until the date of our return. We were told that this was not possible as we had ordered online and the despatch system automatically despatched order as soon as possible. The carrier, Hermes, emailed to say that they were delivering with just one hour's notice. We were out sightseeing abroad and they delivered the order. There were no means of contacting Hermes subsequently via the email informing us that order had been delivered. We were asking where they had left it. We are still abroad and hope to find it on our return, approximately a fortnight after order was delivered. Not happy!