I unfortunately was unable to even try the product. I had entered an incorrect shipping address, (obviously my fault, albeit a total mistake) and my package got marked return to sender. I contacted Knox.ca and they informed me that there was no way they could resend the product. They did offer a refund, but I would have thought it would be more economical to resend the item, or at least offer to reship for a cost. It's left a bad taste in my mouth and I'm disappointed in the company for not making an effort to ensure I received their products.
3 years ago
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