Travelers should avoid booking with Kiwi.com if refunds for cancelled flights matter to you. I have been waiting for four months even after providing multiple emails from the aiine that they had already communicated with Kiwi to refund me based on the airline’s cancellation.
Another flight was cancelled immediately after it was confirmed and I had to go through the refund procedure and waiting game to get the money back for that one too.
Apparently Kiwi.com is just not interested in customer satisfaction!
TRAVELERS BEWARE!
10 months ago
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