I paid what I thought was a one off £10 for a question and I've only just realised by looking at my statements in detail that they've taken £45 every month! They had signed me up to a monthly subscription, this was in no way clear when I paid my original £10 and I received no email confirmation that I was on a subscription. When I complained they only refunded me £45 out of £180!
In my opinion they are a deceitful and misleading website and, judging by the amount of people complaining about this same problem, they must do it knowingly.
STAY WELL AWAY!
1 year ago
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