We bought a bath with all the features they offered in February 2021 and 12 weeks in the bath was still in production, in the end we were told to reduce our oder for it to be given to external engineers for cutting. We cancelled our oder in the end and they still didn't refund the full amount. I spoke to one of they staff and the phone was put down on me because he was unable to explain or even answer my questions. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. its -5 star from me to be honest but it's not there to give that. They don't deserve not even a 1star.