I ordered a pair of Air max 95 from yourself costing £150, I never rcd them although hermes said they were delivered. I immediately contacted yourselves and you investigated but said oh hermes said you got them. I contracted hermes myself who confirmed this morning that they couldn't trace my parcel and it appears to have gone astray. I contacted yourselves and your answer was basically tough, if you not happy go to citizens advice bureau. I'm absolutely disgusted that I am now out of pocket by £150 and you will do nothing to help. Been waiting since Monday on a phone call from your manager also