Online ordering is completely unreliable. If you are able to place an order to ship to tye local store, your order may state "in transit" but then is not delivered to the store. This happened to me in the past for a pair of shoes I needed for a wedding. After 10 days and no delivery, I called the CS number and was told my order was cancelled by the warehouse! However the order still showed as " in transit to store". I recently placed an online order which was supposed to be delivered 2 days ago, still " in transit to store" . I have a feeling I will not get this order either.. Unfortunately these items are not in stock at the store but only on line. No wonder Penney's is in trouble!