We had never previously purchased a property through an online agent, so we were slightly apprehensive at first about the process. However, from the beginning when we began contact with iamsold, our minds were put at rest due to their clear customer-focused approach and the depth of the information they provided and ease of contact they made available to us. We were provided with a personal contact who was very knowledgeable and always on hand to deal with our (numerous) queries and provide detailed information promptly. At all stages of the process we were sent 'milestones' which kept us fully up to date on all and any developments. The property was finally secured for us via a live auction, and although this initially caused us added anxiety, iamsold not only guided us through the process giving us peace of mind, but managed to get us the property at less than our bid price. In summary, I would happily recommend doing business with this company as from my own personal experience they are thoroughly professional and customer orientated - a very pleasant rarity these days.