I'm impressed with the wardrobe I bought, I had a problem with the fact that there were no assembly instructions and that there were several broken up slats of wood in the box which i presumed to be part of the building materials for the wardrobe, also had a bit of difficulty getting on the Home Done web site and when finally found the phone number and called them I found the person on the line to be very helpful, explaining that the broken pieces of wood were packer pieces and nothing to do with the build of the wardrobe which we would have known had we had the instructions. She was further helpful in asking me to send an email giving me the email address to explain my problem which I did and received an answer to within the hour explaining about the packer pieces and sending me a full illustration of the manual which I then printed off, So we are now good to go, It is a shame that I had to waste so much time in taking photos of the broken wood to send to you and that I had to waste further time making contact, I'm 76yrs old and not computer literate so having to go online as well as make phone calls I find very time consuming and arduous all due to an error made while packing my purchase, I except mistakes can be made especially when overworked and in a rush, but once aware of the problem you handled it promptly and efficiently, so thank you Yours sincerely Mrs D Corby