I received a gift card for my birthday so I decided to order some fabric online. I placed my order using my gift card then a week later I received a email say that the fabric I ordered was out of stock and the money would be placed back on the gift card. I tried to call but due to the coronavirus nobody is answering the phone just emails. I emailed them saying I have thrown away the gift card and I would like a new gift card. I did not get a reply ever.After waiting I have to go dumpster diving and find the gift card in the trash otherwise I would have been out my $40. Now two weeks later I place another order for a bunch of scrapbooking items and it says my order failed but won't tell me why. Once again I get no help. Not very happy with hobby lobby and their online ordering service.I will never use the service ever again.