Purchased two Hudson Reed illuminated bathroom mirrors which were initially delivered to wrong street. On locating and receiving the mirrors one was found to have a deep scratch to the glass which was reported to Customer Services. After a lengthy exchange of emails and two requests for photographs was advised no offer of replacement available as any such defects must be reported within 72 hours of delivery. Believe a policy such as this not to represent a reputable supplier and advise buyers beware.
2 years ago
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