I found the company excellent. It was easy to contact them and the gentleman who came and did the survey was pleasant and efficient. The two men who came and fitted the boiler were again really proffesional and able to do the job without a problem. They cleaned up and I felt happy with them in my home I have now had the boiler and system for a month and have found no downside with this company I don't have any connection with hassle free boilers and had never spoken to met anyone from the company before the installation I have no hesitation in recommending this company. There offer seemed to good to be true. It was not Jim Patterson a very satisfied customer