I had a flat tyre today (Sunday) and requested an engineer to come to my home and put air in tyre so I could drive it. They refused as I did not have a spare tyre. All they could say was to book someone to recover my vehicle and take it to a local garage perhaps tomorrow. I'm an eldery lady (Blue Badge Holder) and do not understand this policy, unfortunately I've already paid upfront for 1 year wish I hadn't bothered.
6 months ago
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