I recently bought a multi tool knife set from gerber and got it personalised with my dads name. When it came it was in a blister pack but it had already cut open been cut open and then sellotaped back up which I thought was pretty poor as it was a present for my dad. I later decided to put a complaint in, they eventually got back to me and after asking me to send pictures for proof of the poor packaging they rang me mainly saying that’s how they come when you get them personalised. I know they need to put the name on them but when u get a present for someone you don’t want it looking like a secondhand gift to be honest I will not be buying any personalised presents from them again would like to warn any others if they are purchasing as a gift not to bother as it looks very very poor!! Was not even offered any kind of compensation just a sorry!!
3 years ago
Gerber-store.co.uk has a
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