Someone had hit my car while I was parked in a supermarket carpark. I didn't see who had done it as I was shopping. There was CCTV either side of my car so It would have been easy to see who had hit my car. I must have called GoSkippy at least 15 or 16 times, each time I was given an excuse as to why they haven't obtained the CCTV footage. Six months have now gone by and I was now due to renew my yearly car insurance. I received an email from GoSKippy saying that they haven't been able to get the CCTV footage and they wouldn't be able to renew my insurance, as if I would use this company again. I found GoSkippy very unhelpful and will not be using them again.