I was involved in a road traffic accident on 21st January and still haven't been able to speak to anyone at AXA, despite calling many times and sitting on hold for hours. I have emailed and been told I would receive a response within 3 days. Still not heard anything and emailed again. I've paid for my car to be repaired as I need it even though the accident wasn't my fault and the other party admitted liability. Won't be renewing with AXA. Luckily I work near their head office so will be paying them a visit tomorrow.
8 years ago
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