From arriving at the clinic I received nothing less than 5 star treatment from all FUE personnel. I was put at ease prior to my procedure commencing by a lovely lady named Lee. All my anxiety faded as the procedure began, step by step was explained to me by the excellent surgeon Dr Steve who is constantly putting you at ease through out. A slight prick is felt administrating the anaesthetic then it was pain free from then on. After all follicles are extracted I was served with a very nice 3 coarse lunch with soft drinks. Then the fun begins choosing where you want your new hair line to begin, this process is not rushed at all. Once my hairline was decided I was made comfortable watching Netflix eating chocolate treats provided whilst the implanting began. The only uncomfortable experience is a numb bottom from sitting still watching Netflix whilst you get your new hair. On completion of my procedure I drove home once checked over by FUE personnel. I'm now two days recovering and have experienced no pain, only taking paracetamol for a two days fora mild headache. Overall my procedure from start to finish has been stress and pain free not as the horror stories I've heard from several friends that have traveled abroad to save a little money for the same procedure. My advice is spend a little more on your procedure at FUE. I'm so glad I have! Please feel free to contact me via FUE for any apprehensions you may have. Thanks again to all the amazing personnel at FUE. I will update this review 3 monthly for my procedure progress/results.