Rented a car through Europcar in May in Portugal. Arrived in Lisbon early morning to plan and attend my mother's funeral so unfortunately did not check the condition of tires. After about a week realized front tires were completely bald. Upon returning car was given email where I could send issue to. I sent detail together with picture of tires. The response received was they contacted manager in Lisbon who said tires looked fine. After rebutting they came back and said there was wear and tear but not dangerous. These tires were bald!! Car would never pass any sort of inspection in the condition they were in. DO NOT RENT FROM THIS COMPANY. They are not concerned about issues, feedback or facts from customers.
3 years ago
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