ordered & paid for two items online for click & collect on a Saturday morning. Received notification order was ready. Arrived at the store to find the customer car park full & a queue out the door. after a very long wait an assistant was made available to serve those who were just collecting orders. He took my details and disapeared for ten minutes and came back with only one item and he couldn't find the other. I cancelled the missing order bought it from an EBay shop and had it delivered to my house in two days. Lesson learned.
3 months ago
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