ABSOLUTELY SHOCKING EXPERIENCE. They have held our passports for over 1 month!!!!!! Been fobbed off on EVERY call, no call backs from 'superiors'. Nothing followed up or written down on notes properly. LUCKILY we screenshot everything for proof. From start to finish they messed up our mortgage from listing it to the WRONG department to sending over and over again paperwork to fill out.
AWFUL DO NOT USE. AND DONT THINK YOULL GET A MORTGAGE quick out of these guys even with how HARD it is to get a mortgage these days.
7 months ago
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