My brother was another customer who was signed up to some club or other without his knowledge or permission- this company scammed around £200 from his account before he realised it (he has learning difficulties/autism - I (his sister) have helped him with his finances since Mum, who always looked after him, was killed in a road incident, but he looks after his own bank account so he has some independence- I may have to stop allowing him this now). They have only refunded one payment of £18.50, despite promising to refund 6 months worth and despite my demanding full refund. How are they getting away with this despicable behaviour???