They don't issue refunds! If your dress does not fit they will ignore all requests for a full refund and give you a partial refund. For example i paid $30 for a dress, and they only refunded me $10 and they completely ignore me after that. Never buy from them!!! Another problem I had with them, they canceled my order out of nowhere which resulted in losing any discount codes I used and they refuse to honor the discount I used for the Original purchase. I swear they do it on purpose. If the discount is too big then they will cancel your order so you can lose your discount. Scam scam scam!