I had used Doxzoo a year or so ago---went well. Recently I had two orders with you. The second one was fine. The first, however, was a bit of a disaster. It was 'American dream'. I am sure that it was mainly my fault. I had not used you for a long time and got several things badly wrong. I left [Type text[ along the bottom of each page, thinking you would naturally get rid of this, but there it is, obviously spoiling the product. Also I could not get right the order of the first pages----to achieve a suitable cover then blank, to have half-title on correct page, to have title-page on the right, etc, etc, I got wrong. My fault no doubt, but I think the way you give instructions on this could be clearer----to move the document by a page would be useful at the beginning, for example. However, where I got these things right as I did with Burns note it was all fine. My fault, perhaps, but it was possible for me to make these mistakes which was disappointing. All the best, Tom Hunter