I am appaled at having gotten Direct-TV because Costco promised to take care of customer service. I have had Direct-TV many years ago and cancelled them because their service was pitiful. I trusted that Costco would not recommend a service that has 23 pages of complains, lawsuits, fraud etc. gotten through Cosco. I have had them for 1 week and it has been a DISASTER with DIRECT-TV and Costco. Tomorrow , I will go and cancelled my Costco membership. I will proceed to tell and show customers all the reviews with Direct-TV and Cosco. I will also report this to the School Distrct of Pasco County so they won't allowed them to try and recruit members. I am beyond myself that a company like Costco would operate with a company that has so many complains.