This company holds onto money -- illegal. They make returns difficult and do not refund the money. If you call them, they tell you the :"bank won';t accept their refund and they will keep trying". This is a lie. Upon further conversation, they say it is a "computer glitch" and they are trying to fix it. At some point, they will send you a check. This is a crime. It's called "kiting" money. And they should be called out on it. Do not order anything from them online unless you know you will not return it.
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