BOUGHT A CAR FROM THE LOUISVILLE LOT.WENT TO PICK IT UP AND THEY COULD NOT FIND IT.WENT BACK A WEEK LATER THEY STILL COULD NOT FIND IT.ASKED FOR REFUND AND NOW THEY WONT REFUND THE MONEY ON A CAR THEY LOST.THAT STAR SHOULD BE NEGATIVE FIVE.THIS HAS BEEN GOING ON OVER A MONTH.NO ONE WILL TAKE RESPONSIBILITY FOR ANYTHING .I HAVE BEEN PASSED AROUND LIKE A JOINT