Really poor communication about Fair wear and tear expectations.
We were charged a large amount over 600 pounds for scuff marks to wheel hubs over the 5 month lease. We also had to hand back our original car for a newer car which was inconvenient and then we were charged again on scuffs for this new car. We are good drivers but tyre design theses days means its virtually impossible not to scuff wheel hubs especially over long hite periods. The moral of this story is buyer beware as hidden costs mean you end up paying more than normal car rental.
5 years ago
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