Login
Start Free Trial Are you a business? Click Here
Simon Bradish UK
My original order was ordered on the car mats website including my car registration. Mats took some time to get despatched to Evriand then they sat at the depot for just under a week according to the Evri app. I had to notify car mats that the delivery wasn't moving. I eventually received the car mats and when I fitted them found they were for the wrong Honda civic, although I had sent my reg number. On notifying car mats they told me to return them as they has made a mistake. I asked them if they could send me the correct ones as I had waited for some time, no, I must send the old ones back and only after they receive them back they will start on my new order. This is really poor customer service. The new mats were made and after about 5 weeks I had mats in my car. 2 stars given for poor customer service.
5 months ago
CarMats.co.uk has a 4.9 average rating from 53,177 reviews