Horrible the bouquet sent was not the one I ordered, it came 4 days late of my anniversary, the flowers were wilted and damaged frozen into a block and delivered upside down, I called to express my dissatisfaction and was offered in store credit to buy a perishable food basket. I then asked to speak to a supervisor and was told they would call me back and its been 6 days with no return call THEY RIPPED ME OFF !!!!