I ordered a poinsettia plant for my sister and Bloomex substituted a sad looking gift basket without consulting me. I’m sure my glucose intolerant sister is really going to enjoy that. Bloomex told me they don’t send poinsettia plants in cold weather. So why did they take my order and my money? Now they say they will offer me a store credit. I don’t plan on ever dealing with these rip off artists again. Do yourself a favour and shop at local florists.