We needed to scrap two old laptops, but wanted to erase the hard drive, yet not knowing how. Made an appointment with the Geek Squad at Best Buy on Golf Rd in Schaumburg, IL, and we’re greeted by Brandon. (Maybe 7/12/22 ?) He was super helpful, explained what we/he needed to do, and we were out of there in no time. Probably what I appreciated the most was Brandon didn’t give exhausted looks when I told him what I did and didn’t understand… which is not always the case. To be greeted with a smile these days is a rarity, yet Brandon was on point with courteous service.