Best Buy covers their real feedbacks! *****If you want to see the thousands of negative feedback that Best Buy have, go to ***Trust Pilot Reviews***. No reps, no supervisors will take account for their problems that this big chain store has. You will never see your money again! I went throug 24 people from reps,to supervisors, to waiting on hold for along time to get hung up on a few times, to finally getting an email stating I will not get a refund even though it was an employee of Best Buy who wrote my address wrong for my item to be delivered. They will blame UPS and also you for what went wrong. I will never ever ever shop at this place again, and I will make sure I will let my family and friends know as well. I will never see $4,000 worth of items I've ordered that I needed. As they closed the investigation when I asked months ago to fix the problem to be escalated. Nothing was done.