I am now 64 emails in 15 months to Berrylook trying to get my refund for 3 dresses - sizes are tiny 2XL = Small - very poor quality - don’t return items they will get lost in post ? I agreed to 50% refund then a 35% refund then got nothing - then they offered a coupon but I then have to pay postage - but still nothing - every email is from a different name / person - company behaviour has been unscrupulous, underhanded, dishonest, unprincipled, immoral, deceitful, unethical, false-hearted, disreputable, dishonourable, crooked, shady, dodgy, shonky and not behaving according to what is morally right and fair. Chinese company has now lost face.